We ship Worldwide with USPS, UPS, DHL, FedEx, Royal Mail or Australia Post (and sometimes a few other partner carriers).
See the average delivery times below:
USA: 1-3 business days
United Kingdom: 1-3 business days
Australia: 5-10 business days
Europe: 5-10 business days
Rest of the world: 6-12 business days
Most orders are shipped from our USA fulfilment centre located in Texas. We do occasionally ship parcels from a few other fulfilment partners around the world for faster and cheaper shipping routes (mainly for UK & Australia orders).
Failed or Missing Delivery:
If the package cannot be delivered to the given shipping address due to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Bumgun) at the customers expense.
Items Not Received But Tracking Shows Delivered:
Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address. The shipping company will only mark the package as delivered once they deliver it to the address you provided. If your order is marked as delivered and you didn't receive it, we suggest checking your mailbox, contacting your local post office or calling the delivery company.
Tracking & Estimates:
You'll receive tracking when your order ships out, usually within 1-3 days after the order is placed (unless it is a pre-order). Please note that we cannot guarantee the delivery date and timeframe, since it's in the hands of the shipping company, the times stated above and at checkout are estimates from the courier itself and based on averages. You can always contact us for assistance.
RETURNS:
If you are unhappy with your Bumgun for any reason, you have 30 days to return it for a full refund. Note: you'll have to pay for the cost to ship it back to us, and the product needs to be in unused condition.
After we receive it back at our warehouse, you'll get a full refund within 5 business days.
Please contact us for more information. If you are unhappy with your Bumgun for any reason, you have 30 days to return it for a full refund. Note: you'll have to pay for the cost to ship it back to us, and the product needs to be in unused condition.
After we receive it back at our warehouse, you'll get a full refund within 5 business days.
Please contact us for more information.
If you are unhappy with your Bumgun for any reason, you have 30 days to return it for a full refund. Note: you'll have to pay for the cost to ship it back to us, and the product needs to be in unused condition.
After we receive it back at our warehouse, you'll get a full refund within 5 business days.
Please contact us for more information.